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What is emotional labour, and what is its effect on employees?... | Filo
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Emotional labor is the effort it takes to manage, regulate, or hide your true emotions in order to meet the expectations of others—whether at work, in relationships, or in daily interactions. It includes things like: • Staying calm, kind, or upbeat even when you’re stressed or upset • Comforting others while ignoring your own emotional needs • “Holding the peace” in a relationship or family • Being the one who remembers, nurtures, and checks in emotionally • Taking responsibility for maintaining
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