Economists talk about standard preferences, assuming our choices to be stable, well informed, and free of bias. However, they are anything but. They are who we are, and influence our ...

It’s not about being defensive, but rather about showing that you value the feedback and are eager to improve. Use this ...

Teradata reports business leaders are eager for AI in customer experience, but face data, governance, and skills challenges ...

Every second matters when it comes to managing the time of a virtual assistant. Stealth Agents has created a smooth and effective onboarding process since they recognize that companies cannot afford ...

While it can be tough to work under a bad manager, negative experiences often teach professionals how they can be better leaders for others as their careers advance.

Vulnerability is today’s real leadership power. Authentic, humble leaders build trust, psychological safety, and stronger team performance—far beyond perfection.

Fewer managers means more responsibility for each one that’s left, plus more potential risks for the business if they can’t ...

Chief Technology Officer Jason Oliver leads Western's tech services with a people-first mindset to drive AI innovation, cybersecurity and digital evolution.