King County Councilmembers Reagan Dunn and Rod Dembowski introduced an ordinance Thursday to end the county’s practice of automatically deleting instant messaging sent between county employees. The ...

First popularized by adolescents sharing gossip and homework tips, instant messaging is going mainstream: In the U.S. 13.4 million people are IM-ing (yes, it has become a verb) at work, each averaging ...

Instant messaging (IM) -- whether companies view it as a worker productivity booster or a security threat -- is a popular communication application that many workers use, with or without permission, ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

The actual number of chat messages sent each day is hard to come by, but with WhatsApp alone accounting for billions of users, you can imagine the sheer volume of ongoing conversations. Not all of ...

Does Gmail want to be an instant messaging client? Last month the popular webmail app shipped an emoji reactions bar in the mobile app, where a single tap would send a new email with your emoji ...

Matt Conover worries that malicious Net users may know something about instant messaging that he doesn't. The hacker and security expert, who specializes in finding holes in instant messaging clients, ...

PeopleSoft Friday announced Enterprise Portal 8.8, an update to its portal product integrating enterprise instant messaging from IBM, Yahoo and Microsoft and adding multiple site-management features.