ANGOA — Artificial Intelligence can help you find and organize any kind of information, but there is no short cut to ...

Grammar. The mere mention of the word sort of brings back shudders of pop quizzes and scary images of diagrammed sentences, doesn't it? The English language, to put it nicely, is tough. Even people ...

A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better email communication.

In the business world you need both technical and communication skills to do your job well. In particular, your written communication skills (writing is the most common way we communicate in the ...

Getting tone right takes work — but it’s critical to the success of your business documents. If you sound likable and professional, people will want to work with you and respond to you. If you come ...

A good writer welcomes good edits. A bad writer resents them, seeing them only as personal attacks. Share your material while it’s still rough — the feedback will help you improve it much faster than ...

One of my nerdy little hobbies is collecting quotations from the famous and not-so-famous about good writing. After enduring many slings and arrows of outrageous writing misfortune, I’ve learned not ...