Experts say interacting politely with AI may not improve performance — but can improve human experience ...

New headset-based chatbot analyzes drive-thru conversations and helps streamline restaurant operations nationwide.

Burger King launched its new AI chatbot, "Patty" in February. The company said the technology can assess employee friendliness.

Burger King has made changes to its original Whopper for the first time in a decade, according to a company press release. The change comes after some guest feedback. “The burger will continue to ...

Burger King announces an AI chatbot named Patty to monitor service patterns and drive-through interactions in 500 US stores. Know more about the new BK Assistant rollout.